Terms of Service – MetroCity Rentals
Last updated: October 2025
Welcome to MetroCity Rentals. By booking a rental, you agree to comply with and be bound by the following Terms of Service. Please review them carefully before confirming your reservation.
1. General Terms
- MetroCity Rentals provides trailer, dumpster, and compaction services for residential and commercial customers.
- All renters must be at least 18 years old and provide valid identification.
- Rental timeframes begin at the time of delivery and end upon confirmed pickup.
2. Payment & Billing
- Payment is due at booking unless otherwise stated.
- Additional fees apply for extended rental periods, extra mileage, overfilled dumpsters, or damage to equipment.
- Unpaid balances may result in suspension of future rentals or collection actions.
3. Customer Responsibilities
- Customers must ensure safe access for delivery, placement, and pickup.
- The renter is responsible for the contents placed in rented dumpsters or trailers and any local ordinance compliance.
- No hazardous or prohibited materials may be loaded (see “What We Can’t Move” section on product pages).
4. Liability
- MetroCity Rentals is not responsible for damage to surfaces (pavement, grass, driveways, etc.) due to normal delivery or pickup operations.
- Customers assume liability for any injury or damage caused by misuse of rental equipment.
5. Cancellations & Modifications
- Cancellations must be made at least 24 hours before scheduled delivery to avoid a cancellation fee.
- Date changes may be accommodated based on availability.
6. Governing Law
These terms are governed by the laws of the Commonwealth of Virginia.